Harper’s Transmission Review

Recently my 2004 F150 decided to quit shifting into Park, so after a few weeks of getting fed up with the Parking Brake and starting in Neutral, I took it to Harper's Transmission.  The shop, located on the east side of Evansville on 3601 Maxwell, specializes in transmission and general mechanic work.  After having the work done on my vehicle, I can attest to the quality of their service.

Customer Service

From the first phone call I placed to bring in my vehicle, till I paid my bill and walked out the door, I was treated great.  When I first called I asked to speak with a mechanic, which they allowed without question, whom offered advice as best as he could without seeing the vehicle.

The next day I brought my vehicle in, was greeted warmly by the receptionist.  Also standing guard was I guess the shop dog, what appeared to be an old Labrador, which was just dieing for a little bit of attention.  Before I left I asked to speak with the mechanic again, just to make sure I wouldn't be having the same problem down the road.  He came into the lobby, showed me the part and explained what work was done.  Above and beyond what could be expected from any repair shop.

Time

Admittedly they were busy when I dropped my truck off last Thursday.  However, they assured me that they would try their best to get to my vehicle that day and if parts need to be ordered have them ready to be installed on Friday.  As promised they called me later that afternoon, explained the cost, and then ordered the parts.

Friday at 10:00 AM they were calling my cell phone letting me know the repairs had been completed.  Color me impressed!  Diagnosed, parts ordered, parts installed, all within 24 hours!

Recommendation

The good folks at Harper's Transmission assured me that practically whatever work needed to be done they could take care of.  Furthermore, even being a dealer only part, they could get anything fast.  Well, they lived up to what they promised and then some.  I'd recommend anyone get their vehicles serviced at Harper's Transmission.  I was very satisfied with all aspects of the transaction and I know my truck appreciates it.  Another local Evansville business worth mentioning.

Find Harper's Transmission on Google Maps.