Harper’s Transmission Review

Harper Transmission RepairRecently my 2004 F150 decided to quit shifting into Park, so after a few weeks of getting fed up with the Parking Brake and starting in Neutral, I took it to Harper's Transmission.  The shop, located on the east side of Evansville on 3601 Maxwell, specializes in transmission and general mechanic work.  After having the work done on my vehicle, I can attest to the quality of their service.

Customer Service

From the first phone call I placed to bring in my vehicle, till I paid my bill and walked out the door, I was treated great.  When I first called I asked to speak with a mechanic, which they allowed without question, whom offered advice as best as he could without seeing the vehicle.

The next day I brought my vehicle in, was greeted warmly by the receptionist.  Also standing guard was I guess the shop dog, what appeared to be an old Labrador, which was just dieing for a little bit of attention.  Before I left I asked to speak with the mechanic again, just to make sure I wouldn't be having the same problem down the road.  He came into the lobby, showed me the part and explained what work was done.  Above and beyond what could be expected from any repair shop.

Time

Admittedly they were busy when I dropped my truck off last Thursday.  However, they assured me that they would try their best to get to my vehicle that day and if parts need to be ordered have them ready to be installed on Friday.  As promised they called me later that afternoon, explained the cost, and then ordered the parts.

Friday at 10:00 AM they were calling my cell phone letting me know the repairs had been completed.  Color me impressed!  Diagnosed, parts ordered, parts installed, all within 24 hours!

Recommendation

The good folks at Harper's Transmission assured me that practically whatever work needed to be done they could take care of.  Furthermore, even being a dealer only part, they could get anything fast.  Well, they lived up to what they promised and then some.  I'd recommend anyone get their vehicles serviced at Harper's Transmission.  I was very satisfied with all aspects of the transaction and I know my truck appreciates it.  Another local Evansville business worth mentioning.

Find Harper's Transmission on Google Maps.

Author: Christopher

I live on the North side of Evansville with my wife and 6 year old daughter. I've been a resident of Evansville, IN since 1999, originally from Spencer County. I'm employed by a local Whole Sale Distributor and use my spare time to develop websites and market online projects.

3 thoughts on “Harper’s Transmission Review”

    1. Mike,

      Very sorry to hear that, it certainly wasn’t the experience I had years ago. How recently were you in there to have work done. Also, what was done to be considered shotty work? I’m interested in hearing what happened.

  1. We just had our truck worked on at Harper Transmission the experience was great. They kept in touch with us every step of the repair . We also had a warranty and the took care of calling the warranty company this saved us form that headache. Even when I didn’t understand something they had more patience then I would have had. When we picked up the truck they showed us the bad parts which reassured us they were on the up and up a honest business. We will be a repeat customer if we need more repairs.

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