Comments on: The Answer East Complaint http://evansvilleblog.com/2009/03/30/the-answer-east-complaint/ Evansville, IN News and Opinion Mon, 23 Jan 2012 14:38:46 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Melissa http://evansvilleblog.com/2009/03/30/the-answer-east-complaint/comment-page-1/#comment-1113 Melissa Tue, 02 Aug 2011 00:40:55 +0000 http://evansvilleblog.com/?p=87#comment-1113 I've taken my car there a couple times for repairs. The only reason I took it anywhere different the last few times is because family fixed it for the cost of parts. Anyway, I have never had a problem with them, ever. Everytime I've ever had to call they picked up immediately and even waited by the phone for my dad to call them back after I hung up since the diagnosis was way over my head! I had an oil filter or something like that replaced (my car was dieing randomly). Less than a year later the same part went out again. Dropped it off at the shop and called them the next day only to find out that they had already fixed it and it was ready to go for free (because the part was under warranty). I would suggest this place to anyone (I actually just did earlier today) and have nothing but good things to say about them. I’ve taken my car there a couple times for repairs. The only reason I took it anywhere different the last few times is because family fixed it for the cost of parts. Anyway, I have never had a problem with them, ever. Everytime I’ve ever had to call they picked up immediately and even waited by the phone for my dad to call them back after I hung up since the diagnosis was way over my head! I had an oil filter or something like that replaced (my car was dieing randomly). Less than a year later the same part went out again. Dropped it off at the shop and called them the next day only to find out that they had already fixed it and it was ready to go for free (because the part was under warranty). I would suggest this place to anyone (I actually just did earlier today) and have nothing but good things to say about them.

]]> By: Will http://evansvilleblog.com/2009/03/30/the-answer-east-complaint/comment-page-1/#comment-750 Will Tue, 18 Jan 2011 16:12:58 +0000 http://evansvilleblog.com/?p=87#comment-750 I too have never had a problem with the answer east(3 times). They are not the cheapest but they are reasonable. Especially reasonable if you consider how fast they are. Most problems can be fixed in one day. Dealers are the worst. Bottom-feeders who will keep your vehicle for weeks and then charge 150/hr labor. Until the answer east let's me down, I will continue to recommend them. I too have never had a problem with the answer east(3 times). They are not the cheapest but they are reasonable. Especially reasonable if you consider how fast they are. Most problems can be fixed in one day. Dealers are the worst. Bottom-feeders who will keep your vehicle for weeks and then charge 150/hr labor. Until the answer east let’s me down, I will continue to recommend them.

]]> By: Robert http://evansvilleblog.com/2009/03/30/the-answer-east-complaint/comment-page-1/#comment-652 Robert Wed, 20 Oct 2010 14:43:42 +0000 http://evansvilleblog.com/?p=87#comment-652 I have taken several of my cars there, I have not yet had a problem with their diagnostics or repair. It is sometimes hard to get in touch with them though. Their prices have been very competitive. I have taken several of my cars there, I have not yet had a problem with their diagnostics or repair. It is sometimes hard to get in touch with them though. Their prices have been very competitive.

]]> By: telvis http://evansvilleblog.com/2009/03/30/the-answer-east-complaint/comment-page-1/#comment-488 telvis Tue, 04 May 2010 14:33:43 +0000 http://evansvilleblog.com/?p=87#comment-488 i have never had a problem with them. i have never had a problem with them.

]]> By: Christopher Davidson http://evansvilleblog.com/2009/03/30/the-answer-east-complaint/comment-page-1/#comment-202 Christopher Davidson Fri, 29 May 2009 15:51:50 +0000 http://evansvilleblog.com/?p=87#comment-202 I know Susan, they suck people in with that free diagnostic and then fall on their face with the actual repair. I know Susan, they suck people in with that free diagnostic and then fall on their face with the actual repair.

]]> By: Indiana2mexico2jamaica http://evansvilleblog.com/2009/03/30/the-answer-east-complaint/comment-page-1/#comment-201 Indiana2mexico2jamaica Fri, 29 May 2009 15:45:13 +0000 http://evansvilleblog.com/?p=87#comment-201 Wow ok just seen this...THIS PLACE got he and my husband for over 1500 and well hahahahah We had a air conditioner some thing or another put in ....AIR STILL DONT WORK. Took it back they said they fixed it again lol AIR STILL DOESNT WORK. They cause lights to come on in the dash and than ignored them when we brought it back and said it was something they couldn't fix ...BUT THEY TURNED THE LIGHT ON HUHUHUHU So anyways long story short we have warranty on the parts they put in BUT NO WAY AM I TAKING MY CAR THERE SO THEY CAN BLEEP IT UP MORE. Rip off Wow ok just seen this…THIS PLACE got he and my husband for over 1500 and well hahahahah We had a air conditioner some thing or another put in ….AIR STILL DONT WORK. Took it back they said they fixed it again lol AIR STILL DOESNT WORK.
They cause lights to come on in the dash and than ignored them when we brought it back and said it was something they couldn’t fix …BUT THEY TURNED THE LIGHT ON HUHUHUHU So anyways long story short we have warranty on the parts they put in BUT NO WAY AM I TAKING MY CAR THERE SO THEY CAN BLEEP IT UP MORE. Rip off

]]> By: Christopher Davidson http://evansvilleblog.com/2009/03/30/the-answer-east-complaint/comment-page-1/#comment-199 Christopher Davidson Wed, 20 May 2009 21:29:54 +0000 http://evansvilleblog.com/?p=87#comment-199 Thanks for the suggestion Tim. I will check them out in the near future, but hopefully not too near. ;) Thanks for the suggestion Tim. I will check them out in the near future, but hopefully not too near. ;)

]]> By: Tim Piazza http://evansvilleblog.com/2009/03/30/the-answer-east-complaint/comment-page-1/#comment-198 Tim Piazza Wed, 20 May 2009 21:01:27 +0000 http://evansvilleblog.com/?p=87#comment-198 Well, I can understand your frustration with The Answer East. I can relate a story as well, that involved them installing my parts for me, not fixing the problem, then not tightening hoses when they installed a second set of my parts to fix the issue they were supposed to fix the first time. But the reason I'm writing is because The Answer East is a totally different garage from The Answer Man on Claremont. Since discovering The Answer Man, I won't take my vehicles anywhere else. They treat me right, price things fairly, and have bent over backwards to help my sister-in-law out of a jam by fixing her broken car on their day off. They're the best. Ask for Darren and tell him Tim with the Alfa sent you. Well, I can understand your frustration with The Answer East. I can relate a story as well, that involved them installing my parts for me, not fixing the problem, then not tightening hoses when they installed a second set of my parts to fix the issue they were supposed to fix the first time.

But the reason I’m writing is because The Answer East is a totally different garage from The Answer Man on Claremont. Since discovering The Answer Man, I won’t take my vehicles anywhere else. They treat me right, price things fairly, and have bent over backwards to help my sister-in-law out of a jam by fixing her broken car on their day off. They’re the best. Ask for Darren and tell him Tim with the Alfa sent you.

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